Communal Repairs
We are committed to providing a comprehensive repairs and maintenance service.
The delivery of this service is designed to:
- Respond to the specific needs of residents.
- Protect and sustain an ageing housing stock.
- Deliver value for money services which provide customer satisfaction.
We will carry out all common repairs of which we have been notified either by residents or through estate management inspections. Repairs are carried out under two categories:
Cyclical Maintenance
This is carried out periodically in order to prevent the fabric of the property from deteriorating. It includes gutter cleaning, roof inspections and close painting.
Reactive Repairs
These are repairs that are called into the office by residents and are immediately identified by priority; emergency 4 hours, urgent on the same day or routine repairs within 7 days.
