Emergency Contacts

The emergency contact telephone numbers noted below are strictly  for use only in the event of emergencies occurring out of our normal working hours of Monday to Friday 8.30am to 5pm.

Milnbank Housing Association: 0141 551 8131

Only existing homeowners should use the emergency service. If you are a tenant of a private landlord, you should report any repairs required directly to your property Landlord or Letting Agent. 

In order to mitigate loss, the contractor will only take action to secure or temporarily repair any defect found with a report being supplied to our office as soon as practical. If you require further assistance following this, please contact our Factoring Team the next working day. 

Where a repair is subsequently found to be private in nature, homeowners will be jointly liable for all labour and material costs incurred up until the point of identification. Thereafter, the costs of any private repairs instructed will be the responsibility of the individual homeowner. 

Scottish Power (Electricity Failures):
0800 0929 290 or 105

Scottish Gas Networks (SGN): 0800 111 999

Scottish Water (Emergencies):
0800 0778 778

Street Lighting: 0800 373 635

Close Lighting: 0800 595 595

Police Scotland: 101

Please Note:  

  • These numbers should be used for emergencies only.  
  • Repairs during office hours should be reported to the Association office on 0141 551 8131.