At Milnbank Property Services Ltd we are committed to providing a comprehensive repairs and maintenance service. The delivery of the service is designed to:
The Association will carry out all common repairs of which it has been notified either by residents or through estate management inspections. Repairs are carried out under three categories of repair classified as:
Cyclical Maintenance - Cyclical maintenance is carried out periodically in order to prevent the fabric of the property deteriorating. It includes gutter cleaning, roof inspections, close painting.
Reactive Repairs - These are repairs that are called into the office by residents and are immediately identified by priority; emergency 4 hours, urgent within 2 days or routine repairs within 5 working days.
Non Common Repairs - These are requests from owners to carry out repairs to their property. Any owner wishing a private repair to be carried out will be required to sign a Mandate. The Company will not carry out a private repair for an owner who has an outstanding debt owing to the Company. Requests for Improvement Works will be carried out at the Property Manager's discretion.
We are committed to providing a comprehensive repairs and maintenance service including 24 hour emergency cover.
Details of how your factoring is calculated, comparisons with other organisations and ways to pay.
Information on aspects of being an existing or prospective tenant of Milnbank Housing Association.
Milnbank Community Enterprises was established to focus on the Association's wider role of housing activity.
Milnbank Housing Association
53 Ballindalloch Drive
Glasgow
G31 3DQ
Phone: 0141 551 8131
Fax: 0141 550 2060
E-Mail: admin@milnbank.org.uk
Open: Monday to Friday 08:30am to 5pm
Closed: Public Holidays
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