Milnbank Housing Association aims to provide a first class service, however, although we strive to do our best, the Association like everyone else is not infallible and mistakes can happen.
We value the opportunity to investigate any concerns you may have about any aspect of our service as this allows us to put problems right , monitor, assess our performance and improve the effectiveness of our service by resolving problems at the earliest opportunity.
The complaint procedure is formulated by the Management Committee and reviewed annually or as otherwise deemed necessary.
Click here for a detailed copy of the Association's Complaints Policy.
We are committed to providing a comprehensive repairs and maintenance service including 24 hour emergency cover.
Details of how your factoring is calculated, comparisons with other organisations and ways to pay.
Information on aspects of being an existing or prospective tenant of Milnbank Housing Association.
Milnbank Community Enterprises was established to focus on the Association's wider role of housing activity.
Milnbank Housing Association
53 Ballindalloch Drive
Glasgow
G31 3DQ
Phone: 0141 551 8131
Fax: 0141 550 2060
E-Mail: admin@milnbank.org.uk
Open: Monday to Friday 08:30am to 5pm
Closed: Public Holidays
Terms & Conditions - Privacy Policy Milnbank Housing Association © All Rights Reserved Admin Only
For authorised staff users only.
