MHA
53 Ballindalloch Drive, Glasgow G31 3DQ telephone: 0141 551 8131
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Mission Statement and Values

Mission Statement and Values

MISSION STATEMENT

 The purpose of Milnbank Housing Association is to meet housing and related needs within our community and provide our tenants and other customers with an excellent service.

 

GUIDING PRINCIPLES

All that Milnbank Housing Association does will be consistent with agreed guiding principles. These are; 

  • putting our tenants, other customers and community first at all times
  • carrying out basic services really well by getting it right first time
  •  Having a commitment towards excellence and continuous improvement
  •  working together and valuing each other
  •   adopting a “can do” approach in everything that we do


STRATEGIC OBJECTIVES

Milnbank Housing Association has 3 Strategic Objectives.  These are: 

  • do what matters most for our tenants and other customers
  • invest in our property and community
  • protect and sustain the organisation and ensure it remains fit for purpose

Repairs

Repairs

We are committed to providing a comprehensive repairs and maintenance service including 24 hour emergency cover.

Factoring

Factoring

Details of how your factoring is calculated, comparisons with other organisations and ways to pay.

Housing Services

Housing Services

Information on aspects of being an existing or prospective tenant of Milnbank Housing Association.

Community

Community

Milnbank Community Enterprises was established to focus on the Association's wider role of housing activity.

Milnbank Housing Association
53 Ballindalloch Drive
Glasgow
G31 3DQ

CALL: 0141 551 8131

Phone: 0141 551 8131

Fax: 0141 550 2060
E-Mail: admin@milnbank.org.uk
Open: Monday to Friday 08:30am to 5pm
Closed: Public Holidays

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